Privacy Policy for Pickvocab

Last Updated: 24th Jan 2025

Pickvocab ("we," "us," or "our") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you use our website and services. By using Pickvocab, you agree to the terms outlined below.

1. Information We Collect

We collect the following data when you use Pickvocab:

  • Account Data: Email address, name, and profile details when you create an account.
  • Payment Information: Payment details (e.g., credit card information) for processing transactions.
  • Analytics: Usage data via Google Analytics (e.g., pages visited, device type, IP address).
  • Google Login: If you sign in via Google, we receive your Google profile name and email.

2. How We Use Your Information

Your data is used to:

  • Create and manage your account.
  • Process payments for subscriptions/services.
  • Analyze website performance and improve user experience.
  • Send marketing emails (you may opt out at any time).

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your data based on:

  • Contractual Necessity: To fulfill services (e.g., account management, payments).
  • Consent: For marketing emails and analytics. You may withdraw consent at any time.

4. Third-Party Services

We share data with:

5. Cookies and Tracking

  • Local Storage: We use browser storage for session management and preferences.
  • No Third-Party Cookies: We do not use advertising or third-party tracking cookies.

6. Data Retention

Your data is retained until you:

  • Delete your account (via account settings or by emailing us).
  • Request deletion via [email protected].
    [Note: Backups may persist for 30 days.]

7. Your Rights

You may:

  • Access, correct, or delete your data.
  • Export your data (e.g., via account settings).
  • Object to processing or withdraw consent.
    Contact us at [email protected] to exercise these rights.

8. Data Security

We protect your data using:

  • HTTPS encryption for all data transfers.
  • Access controls to restrict internal data access.
  • Secure storage for payment details.

9. International Data Transfers

Data is stored on servers in Singapore. We ensure compliance with GDPR through safeguards like Standard Contractual Clauses (SCCs).

10. Children’s Privacy

Pickvocab is not intended for users under 16. We do not knowingly collect data from minors.

11. Policy Updates

Changes will be notified via:

  • Email alerts to registered users.
  • Website banners on Pickvocab.

12. Contact Us

For privacy concerns, contact:
Phuong Duy Phan
Email: [email protected]